5 Star Reputation Management
Let Your Online Reputation Shine
Our 5-Star Reputation Monitoring Service nurtures your online reputation while minimizing the risk associated with negative reviews.
- Stay informed with alerts when a negative Google Business Profile review appears.
- Receive expert recommendations on how to respond, all within an easy-access online dashboard.
- Request patient feedback and offer satisfied patients an easy way to share their reviews on Google, Facebook and Beyond.
Our 5-Star Reputation Management service is included in our Premium and Enterprise Plans and can be added to our Essential plan for an additional fee.
Perfect Tools to Boost Your Local Reputation
The Perfect Patients
New Patient Survey
When a new patient begins care in your office, add them to your subscriber list and we send them a simple survey.
The survey software detects the most positive and delighted patients and prompts them to share a public 5-star review on their favorite review site. This approach results in a steady flow of new, 5-star reviews.
And for patients who might not be so happy? The survey gives them a private and direct way to air their concerns and gives you an opportunity to make it right.
24/7 Access to Your
Reputation Report
Your Reputation Report will be available in your website dashboard to view at any time. The report will show all of your online reviews and highlight new reviews acquired in the last 30 days.
The best practice is for you to acknowledge positive reviews (most review sites provide a way for you to do this) and manage negative reviews.
We’ll advise you on the best method for handling a negative review and provide you with the steps you need to take. Nurturing (and sometimes defending) your online reputation is essential to the long-term prosperity of your practice.
Looking for a robust automated patient review system? Try Get Reviews, a patient review platform built-in to your website dashboard.
Earn and Share More Glowing Reviews
Request a free, no-obligation Discovery Call. Our Digital Marketing Consultants will evaluate your current ranking, examine your competitors, and identify your on-page SEO strengths and areas for improvement. Then, we’ll discuss whether Perfect Patients is the right fit for you.