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Just a heads up to be watching your inbox for our annual client survey. Every August we canvas Perfect Patients clients to uncover their perceptions of our website service and identify areas where we hit the mark and areas that need some work. Over the years, this client feedback has helped direct our development decisions […]

We have been gratified by the popularity of our 300 New Patients eBook. If you haven’t downloaded your complimentary copy revealing the first visit perceptions of hundreds of new patients, do so here. As a follow up, we’ve done a major rewrite of our other eBook: 10 Ways to Get New Patients From the Internet. […]

More research is coming in confirming the importance of patient reviews. The findings of the recently published 2014 Bright Local Consumer Review Survey have special relevance for health care providers. Read the results for yourself, however here are some highlights: Up from 79% last year, 88% of survey respondents trust online reviews as much as […]

Imagine if your new patients used words such as “embarrassed,” “disappointed,” “preachy,” “annoying” or “confused” to describe their first visit experience. You’d want to know about it so you could fix it, right? Over 300 brutally honest reviews from actual new patients are contained in our new eBook. If you haven’t yet, download your complimentary […]

From time to time you may encounter an email link or a mention of “Vortala.” That’s us! Vortala is the parent company of Perfect Patients. The word Vortala is derived from the word “vortal” which is defined as a “vertical industry portal.” Vortals typically provide information and other services that educate users in a specific […]